| 1. | How can I order from Babygifts4u
|
| 2. | How can I pay for my order
|
| 3. | What are your delivery charges
|
| 4. | Where can you deliver
|
| 5. | Can I change the delivery address after I have place my order
|
| 6. | What is your returns policy
|
| 7. | What is your privacy policy
|
| 8. | What should I if I am having trouble shopping on the site
|
|
| 1. | How can I order from Babygifts4u |
| | Please feel free to use whatever ordering method suits you best. Online: Use our secure online ordering facility on this site.
Email: sales@babygifts4u.net Phone: Call us on +353 18409341 Monday to Friday 9.00-5.30. If you call outside normal office hours please leave a voicemail message with your details and we will contact you first thing on the next business day. Orders are processed during daytime business hours, Monday through Friday 9.00 - 5.30. Weekend, bank holiday, national holiday and evening orders are processed the following business day. |
| |
Return to Top
|
| 2. | How can I pay for my order |
| | We accept Visa, Mastercard and American Express or you can pay using your PayPal Account online. If you would prefer to use another method of payment please feel free to contact us on +353 1 8409341 or
sales@babygifts4u.net and we will do our best to help. |
| |
Return to Top
|
| 3. | What are your delivery charges |
| | Our standard delivery charge is ?10. This charge will be applied to your order automatically at the checkout. This charge covers next day delivery by close of business Monday to Friday. This applies to orders placed before 3pm GMT Monday to Friday excluding national and bank holidays. Orders placed after 3PM will be delivered within two days.
International Delivery For deliveries outside Ireland please contact us for a customised shipping quotation on + 353 1 8409341or sales@babygifts4u.net |
| |
Return to Top
|
| 4. | Where can you deliver |
| | We can deliver your gift to wherever it's needed, be that a workplace, residential address or hospital. To avoid disappointment regarding delivery, we suggest that you ensure as best you can that the recipient will be available to accept the goods when they arrive. If the recipient is not available we will, where possible, leave a message informing the recipient that a delivery was attempted and that the goods will be available for collection at another address or at the local post office. If you are sending a gift to someone in hospital the gift will be delivered to the patient in person where possible. |
| |
Return to Top
|
| 5. | Can I change the delivery address after I have place my order |
| | Yes, we would be happy to amend the delivery address details for you if the goods haven't already shipped but since "super efficiency" is our middle name we will probably have completed your order by the time you contact us. |
| |
Return to Top
|
| 6. | What is your returns policy |
| |
We really hope you love what you've ordered but if for any reason you are unhappy, you have the right to return the item to us within 7 days of delivery. We would ask you to contact us in advance to fill us in on what went wrong and to receive a Returns Authorisation Number in order for us to keep a track of your goods. To receive the RAN number please contact us on +353 1 8409341or email us at info@babygifts4u.net. All orders are charged in Euro and therefore all refunds are made in Euro. |
| |
Return to Top
|
| 7. | What is your privacy policy |
| |
We are committed to the security and privacy of our customers. Under no circumstances will we rent, sell, or otherwise convey to any third party the e-mail addresses or any other personal information pertaining to our customers and partners. Since we use Paypal exclusively for our credit card processing, we do not store any credit card information on file whatsoever. |
| |
Return to Top
|
| 8. | What should I if I am having trouble shopping on the site |
| |
Please talk to us on +353 1 8409341or sales@babygifts4u.net Unfortunately, some browsers, particularly earlier versions, are incompatible with PayPal and as a result you may experience some difficulties when shopping on this site. We understand how frustrating this can be but please don't give up on us. Give us a shout and we'll look after you. |
| |
Return to Top
|
